Appendix 1: DMAI Mandates
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Action may be taken by the DMAI board in the event of the following:
- Material and/or persistent breach of the Code
- Failure by a member to respond to complaints and investigations within the time scale as set by DMAI
- A complaint against a member which is justified under the Complaints Handling Procedures
- Bringing DMAI’s reputation into disrepute, or conduct which is prejudicial to the principles of DMAI
On recommendation from the Rules Administrator the DMAI board can:
- Issue written warnings as to the members future conduct.
- Requirements placed on members to improve/change procedures, documentation or behaviour
- Follow up audits of offending members.
- Fines levied for repeated serious breaches.
- Suspension of DMAI membership until the rules administrator is satisfied that the Rules are being properly adhered too.
- Exclusion from DMAI. In this serious event notification may be made to other members, creditors, the media and any other parties who may have an interest.